CUSTOMER SERVICE

Yes, Losi M offers gift cards! Our gift cards are perfect for any occasion and are available in various denominations to suit your budget. They can be used to purchase any product from our extensive range of beauty and wellness offerings. Whether you're looking to introduce a friend to our natural beauty products or simply give a thoughtful gift to someone special, our gift cards make the ideal choice. Visit our store or website to purchase a Losi M gift card today and help someone discover their natural beauty with Losi M.

A: At Losi M, we strive to ensure your beauty and wellness products reach you as quickly as possible. Typically, delivery times range from 3 to 7 business days, depending on your location and the specific products ordered. We process orders within 24 hours to minimize your wait time, and you'll receive a tracking number as soon as your package is dispatched. For more detailed information about our shipping policies and to check if there are any shipping promotions, please visit our shipping and delivery page on the Losi M website. Your natural beauty and wellness are our priority, and we appreciate your patience as we work to deliver our high-quality products to your doorstep.

A: At Losi M, we strive for your complete satisfaction with our beauty and wellness products. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward returns policy. You can return any unopened and unused products within 30 days of the purchase date for a full refund. Please ensure the item is in its original packaging, and include the receipt or proof of purchase. Return shipping costs are the responsibility of the customer unless the product is defective or the return is a result of our error. For products that have been opened or used, please contact our customer service team to discuss your specific situation and possible solutions. Your natural beauty and wellness are our priorities, and we aim to make the returns process as seamless as possible.